Effective Date: September 24, 2026
At yourbiodoc, we respect your privacy and are committed to protecting your personal information.
We may collect your name, email address, account information, billing-related information, project text and stories, uploaded photos, videos, audio and documents, and technical usage information such as browser, device, and log data.
We use your information to provide and improve our services, create and deliver documentary projects, process payments, send account, project and transactional messages, send gift notifications when requested, provide support, and maintain platform security and reliability.
Files uploaded to yourbiodoc are used to create the documentary service you request. We treat these materials as private and use them only as needed to provide the service.
Payments may be processed by third-party payment providers such as PayPal. We do not store full payment card details on our own servers.
We may use trusted service providers and AI-related providers to process documentary-related tasks such as narration, media generation, storage, and rendering. These providers are used only to support service delivery.
We do not sell your personal information. We may share data with service providers needed to operate the platform, where required by law, or to protect rights, safety, and platform security.
We may use cookies or similar technologies to maintain login sessions, improve functionality, and understand website usage.
We retain personal data and uploaded materials for as long as reasonably necessary to provide the service, maintain project access, fulfill legal obligations, and resolve disputes. Project-specific retention options may also be presented after delivery.
We take reasonable technical and organizational measures to protect your data. However, no online system can be guaranteed to be completely secure.
Depending on your location, you may have rights to access, correct, or request deletion of your personal data. Requests can be submitted through our Contact page.
The service is not intended for unsupervised use by children. If you believe personal information of a child has been provided improperly, please contact us.
We may update this Privacy Policy from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated policy.
Questions or privacy requests can be sent through our Contact page.